All COBOL Programmers Have Died!!
Posted in Advocacy, Commentary, News, Technology
Thursday, August 7th, 2008 by James S. Huggins

California has a problem. Seems the governor and the legislature can’t agree on a budget. (That’s news?)

So Governator Schwarzenegger opted for an approach to try to force the issue. He decided to cut payroll.

He issued an order to temporarily reduce employee salaries to the federal minimum wage level. As Bill Snyder wrote, he tried to “cut (albeit temporarily) state employee salaries to the level of fry cooks at McDonald’s”. But wait. Seems that is impossible because state Controller John Chiang, (the Controller issues the checks) believe that all the COBOL programmers have died and that it is just impossible.

In 2003 my office tried to see if we could reconfigure our system to do such a task,” he told a State Senate committee on Monday. “And after 12 months, we stopped without a feasible solution.

Well, at least Bill Snyder knows a fairy tale when he hears one.

The story has been interpreted by the media (including the New York Times on Wednesday) to make it seem like COBOL is similar to ancient Egyptian, carved on stone walls and only read by priests in loin cloths or cloistered academics. In particular, the writer quoted some bozo at Carnegie Mellon University who likened COBOL to “a television with vacuum tubes,” and then said: “There are no COBOL programmers around anymore. They retired centuries ago.” Wrong, wrong, wrong.

Well, I don’t know about California, but this COBOL programmer is alive.

But Why in the world would you change the programs anyway?

Just write a quick and dirty file update to store the current payroll file, then update all the records with a new pay rate.

After the crisis, write a quick and dirty program to change it back to the stored value.

You don’t even need to know anything about COBOL.

Article:
weblog.infoworld.com/tech-bottom-line/archives/2008/08/calling_all_cob.html

It’s Finally Not Illegal to Sell Sex Toys in Texas
Posted in Commentary, News, Personal Interest, Privacy
Sunday, August 3rd, 2008 by James S. Huggins

Every now and then, government politely gives us a lesson in one of the many ways to do things that really aren’t government’s business. It is good to watch for these. After all, the United States of America exists, in part, because Mother England kept trying to do things that really weren’t any government’s business.

The 01.Aug.2008 issue of the Houston Chronicle carries this story
“State loses attempt to argue anew for sex toy ban”
http://www.chron.com/disp/story.mpl/ap/tx/5919987.html 

I wonder how many of my tax dollars we spent trying to protect me.

In the comments of that article, I was alerted to a film entitled “Dildo Diaries”. It’s for sale. It is 63 minutes long. But an 11 minute excerpt is available for free on You Tube here
http://www.youtube.com/watch?v=TYXUUsDGxkU

Dr. Herman I. Libshitz
Posted in Commentary, Customer Service
Sunday, August 3rd, 2008 by James S. Huggins

It’s a simple but very sad story. Dr. Libshitz want to get an account with Verizon to have DSL.

Verizon wouldn’t let him use his own name. Specifically Verizon’s computer objected to 4 … count’em 4 … characters in the doctor’s last name.

Ok. Computer’s aren’t perfect. But come on. It shouldn’t take an act of the gods to get this sorted out. The problem wasn’t the computer saying “no”. The problem was that no person would override it and say “yes”. Every person thought their job was to do what the computer told them to do.

GIVE ME A BREAK!

Verizon should put this story of incompetence in their new employee orientation for every single member of their customer service team.

Read the story here
http://www.philly.com/philly/hp/news_update/26089374.html 

(A special thanks to Jim Huggins (no known relation) for posting this here
http://jkhuggins.livejournal.com/96029.html?view=149021)

Randy Pausch October 23, 1960 - July 25, 2008
Posted in Commentary, Inspirational, News, Personal Interest
Friday, July 25th, 2008 by James S. Huggins

I have tracked this for some time. It is a sad day.

http://en.wikipedia.org/wiki/Randy_Pausch

 

Robert X. Cringley on Consumer Independence
Posted in Commentary, Internet Marketing, Marketing
Saturday, July 5th, 2008 by James S. Huggins

I read Robert X. Cringley’s columns. That said, I don’t forward or refer many of them. So this is an exception.

July 4, 2008
Independence Day: Because we’re so much more than just consumers.

http://www.pbs.org/cringely/pulpit/2008/pulpit_20080704_005191.html

AOL Is Incompetent and Generally Sucks
Posted in Commentary, Customer Service
Sunday, March 23rd, 2008 by James S. Huggins

Ok. Not an original title. But I’m frustrated.

People who know me will tell you that I’m no fan of AOL. In fact, I believe that you ought to go out and register your own domain name and get yourself an address that you “own” … an address you can use for the rest of your life no matter what ISP you happen to use.

But back to AOL.

A while back I had another experience with AOL that just convinced me again that AOL Sucks.

I have a client who used to use AOL. I eventually convinced her to change and we moved to an alternative webmail provider that lets her and her staff work more professionally. (In case you are interested, it is http://www.Mailtrust.com. My client has been very pleased.)

They allowed their old AOL account to continue to run, checked it, forwarded new email to their new account, and told everyone who wrote about the new address. After a while the volume on the old account declined and they decided to cancel the AOL.

Unfortunately, at the time they cancelled, they had just returned from a vacation and the AOL account had a vacation message on it.

The result is that when you emailed this CANCELLED account, you didn’t get a bounce. Instead, you got the old vacation message.

Ok. I can see how a poor design and a lack of a comprehensive test plan could allow this, but I’d just call and get them to fix it.

The first problem was getting AOL to even understand the problem. They kept assuring me that my account was cancelled. The fact that it might still be working wrong after being cancelled took a bit of persuasion. Eventually they decided I needed tech support.

After repeating everything again tech support began to attempt to diagnose the problem. No it didn’t relate to AOL on my PC. No, it wasn’t an operating system error. No it didn’t have anything to do with my firewall. And after being on hold for a while the polite, but inexperienced tech support guy returned to tell me that it might be a server problem and could I please hold more.

After more holding, he returned again. He was right. It was a server problem. And get this, he’d managed to get the server people to promise to get it fixed within 3 months. THREE MONTHS!

I’m a patient person. But when I lose it, it is gone.

So … I called back to the billing department,

Then I had them reactivate the account to a free service and reset the password since no one at the client could remember the old one. (No charge for all this.)

Then I logged in and turned off the vacation message.

And finally, I called back and cancelled again.

The result is that everything is ok. But I spent 45 minutes I didn’t need to. And AOL spent all that time not being particularly helpful.

The most infuriating part of the whole thing was the tech guy trying to tell me that since he wasn’t in the server department, it really wasn’t his problem, and also since it was a server problem it really wasn’t a problem, and implying strongly that 3 months is an acceptable response time.

Customer service courses have preached for years that despite the silos employees live in, your customers don’t see silos. They see a company.

Maybe AOL should take some of those courses.

I’m Against Immunity for the Telecoms
Posted in Advocacy, Commentary, News, Privacy
Friday, February 1st, 2008 by James S. Huggins

I am totally and completely against President Bush’s attempt to excuse Ma Bell, Verizon and others for helping the government spy on us. The law says that if they have the proper court order they are already excused. And if they don’t, they shouldn’t have done it and should be held accountable.

There is a reason it is illegal for companies to help the government do illegal things. There are fundamental reasons not to excuse it.

Keith Olbermann recent Special Comment says even more.

(Depending on your browser security settings, may need to click twice to start the video. If you are receiving this via email, or want to open the YouTube page with the video, just click here: http://youtube.com/watch?v=wZ_kK8OOp4M)

Keith Olbermann: Special Comment Regarding FISA
    By Keith Olbermann
    MSNBC Countdown

    Thursday 31 January 2008

    Transcript

    And finally, as promised, a Special Comment - of FISA and the telecoms.

    In a presidency of hypocrisy - an administration of exploitation - a labyrinth of leadership - in which every vital fact is a puzzle inside a riddle wrapped in an enigma hidden under a claim of executive privilege supervised by an idiot - this one… is surprisingly easy.

    President Bush has put protecting the telecom giants from the laws… ahead of protecting you from the terrorists.

    He has demanded an extension of the FISA law - the Foreign Intelligence Surveillance Act - but only an extension that includes retroactive immunity for the telecoms who helped him spy on you.

    Congress has given him, and he has today signed a fifteen-day extension which simply kicks the time bomb down the field, and has changed nothing of his insipid rhetoric, in which he portrays the Democrats as ’soft on terror’ and getting in the way of his superhuman efforts to protect the nation… when, in fact, and with bitter irony, if anybody is ’soft on terror’ here… it is Mr. Bush.

    In the State of the Union Address, sir, you told Congress, “if you do not act by Friday, our ability to track terrorist threats would be weakened and our citizens will be in greater danger.”

    Yet you are willing to weaken that ability!

    You will subject us, your citizens, to that greater danger.

    This, Mr. Bush, is simple enough even for you to understand: If Congress approves a new FISA act without telecom immunity and sends it to your desk and you veto it - you, by your own terms and your own definitions, you will have just sided with the terrorists.

    Ya gotta have this law, or we’re all gonna die. But you might veto this law!

    It’s bad enough, sir, that you are demanding an ex post facto law which would clear the phone giants from responsibility for their systematic, aggressive, and blatant collaboration with your illegal and unjustified spying on Americans, under the flimsy guise of looking for any terrorists stupid enough to make a collect call or send a mass e-mail.

    But when you then demanded again, during the State of the Union address, that Congress retroactively clear the Verizons and the AT&T’s, you wouldn’t even confirm that they actually did anything for which they deserved to be cleared!

    ”The Congress must pass liability protection for companies believed to have assisted in the efforts to defend America.”

    Believed?

    Don’t you know?

    Does the endless hair-splitting of your presidential fine print, extend even here?

    If you, sir, are asking Congress, and us, to join you in this shameless, breathless, literal, textbook example of fascism - the merged efforts of government and corporations who answer to no government - you still don’t have the guts to even say the telecom companies did assist you, in your efforts?

    Will you and the equivocators who surround you like a cocoon never go on the record about anything?

    Even the stuff you claim to believe in?

    Silly me.

    Of course Mr. Bush is going to say “believed.”

    Yes, it sounds dumber than if he had referred to himself as “the alleged president,” or had said today was “reportedly Thursday,” or had claimed “Mission Accomplished” in Iraq.

    But the moment he says anything else, any doubt that the telecoms knowingly broke the law, is out the window, and with it, any chance that even the Republicans who are fighting this like they were trying to fend off terrorists using nothing but broken beer bottles and swear words couldn’t consent to retroactively immunize corporate criminals.

    Which is why the Vice President probably shouldn’t have phoned in to the Rush Limbaugh Propaganda-Festival yesterday.

    Sixth sentence out of Mr. Cheney’s mouth: The FISA bill is about, quote, “retroactive liability protection for the companies that have worked with us and helped us prevent further attacks against the United States.”

    Oops.

    Mr. Cheney is something of a loose cannon, of course.

    But he kind of let the wrong cat out of the bag there.

    Because Mr. Bush - and the corporations he values more than people - didn’t want anybody to verify what Mark Klein says.

    Mark Klein is the AT&T whistleblower who appeared on this newscast last November, who explained, in the placid, dull terms of your local neighborhood I-T desk, how he personally attached all of AT&T’s circuits - everything carrying every phone call, every e-mail, every bit of web browsing - into a secure room…

    …Room Number 641-A, at the Folsom Street facility in San Francisco - where it was all copied so the government could look at it.

    Not some of it; not just the international part of it; certainly not just the stuff some truly patriotic and telepathic spy might be able to divine had been sent or spoken by or to a terrorist.

    Everything.

    Every time you looked at a naked picture, every time you bid on eBay, every time you phoned-in a donation to a Democrat.

    ”My thought was ‘George Orwell’s 1984,’” Mr. Klein told me, reflecting back, “and here I am, being forced to… connect the Big Brother machine.”

    You know, Mr. Bush, if Mr. Klein’s “Big Brother Machine” - the one the Vice President conveniently just confirmed for us - if it was of any damn use at all at actually finding anything, you could probably program it to find out who started that slanderous e-mail about Barack Obama.

    Use Room 641-A to identify that E–assassin, sir, and I’ll stand up and applaud you.

    Yeah, I’m holding my breath on that one, too.

    But of course, sir, this isn’t about finding that kind of needle in a haystack. This isn’t even about finding a haystack. This is about scooping up every piece of hay there ever was, and laying the groundwork for the next little job which you have to outsource to AT&T and Verizon.

    It was your Director of National Intelligence, Mr. McConnell, letting this one out of the same bag.

    The need for Homeland Security to stave off cyber-attacks against the government’s computer networks.

    And how do they do that, sir?

    By constantly monitoring the internet - the whole internet.

    And who actually, physically, does that, Mr. Bush?

    Right. The same telecom giants for whom you want immunity - Quickly. So quickly, you wouldn’t believe it.

    Because this previous domestic spying, and this upcoming policing of the internet - they may be completely evil, indiscriminate, unlawful. So you have to dress it up, as something just the opposite.

    It isn’t evil… it’s “to protect America.”

    It isn’t indiscriminate… it’s “the ability to monitor terrorist communications.”

    It isn’t unlawful… it’s just the kind of perfectly legal thing, for which you happen to need immunity!

    There’s yet another level to this, and here we move from Big Brother… to Sleazy Son.

    Mr. Bush’s new Attorney General, Mr. Mukasey, the one who has already taken four different positions on water-boarding, and who may yet tie that record on this subject of telecom immunity - he has a very personal stake in this.

    There happens to be a partner in the law firm of Bracewell and Giuliani, named Marc Mukasey. And Bracewell and Giuliani and the Attorney General’s son Marc, just happen to represent… Verizon.

    You know, Verizon - Telecom Giant.

    And all of a sudden this is no longer just a farce in which “protecting the telecoms” is dressed up for us as, ‘protecting us from terrorist conference calls.’

    Now it begins to look like the bureaucrats of the Third Reich trying to protect the Krupp Family industrial giants by literally re-writing the laws for their benefit.

    And we know how that turned out: Alfried Krupp and eleven of his directors were convicted of War Crimes at Nuremburg.

    Nevertheless.

    For those of us watching a President demanding this very specific law (the one the Germans had was called the “Lex Krupp”) there is one surprising bit of comfort in all this:

    Clearly, Mr. Bush is at his hyperbolic worst here.

    Consider how his former chief of staff Andy Card came on and scolded Chris Matthews and me after the State of the Union address.

    ”The President’s address tonight was very important,” Card said, “because it really was a sobering call to reality for us.

    ”And the reality is, we have an enemy who wants to hurt us. The primary job of the president to protect us.

    ”He talked about protecting us. He talked about the needs to have the tools to protect us.”

    Indeed, Mr. Bush.

    The primary job of any president is to protect us.

    Not just those of us who own Internet and Telephone companies - All of us.

    And even you, sir, with your intermittent grasp of reality… even with your ego greater than a 100-percent approval rating… even with your messianic petulance - even you could not truly choose to protect the corporations instead of the people.

    I am not talking about ethics here. I am talking about blame.

    Even if it’s you throwing out the baby with the bathwater, Mr. Bush, it still means we can safely conclude… there is no baby!

    This is not a choice of protecting the telecoms from prosecution, or protecting the people from terrorists, sir.

    It is a choice of protecting the telecoms from prosecution, or pretending to protect the people from terrorists.

    Sorry, Mr. Bush. The eavesdropping provisions of FISA have obviously had no impact on counter-terrorism, and there is no current or perceived terrorist threat, the thwarting of which could hinge on an e-mail or a phone call going through room 641-A at AT&T in San Francisco next week or next month.

    Because if there were, Mr. Bush, and you were to, by your own hand, veto an extension of this eavesdropping, and some terrorist attack were to follow, you would not merely be guilty of siding with the terrorists, you would not merely be guilty of prioritizing the telecoms over the people, you would not merely be guilty of stupidity, you would not merely be guilty of treason… but you would be personally, and eternally, responsible.

    And if there is one thing we know about you, Mr. Bush, one thing that you have proved time and time again under any and all circumstances, it is that you are never responsible.

    Good night and good luck.

(Transcript courtesy of Truthout.org)

Who’s Gonna Build Your Wall - Maybe Not Golden State Fence Company
Posted in Advocacy, Commentary, News
Sunday, August 26th, 2007 by James S. Huggins

Yesterday, I posted about Tom Russell’s song, Who’s Gonna Build Your Wall. (Scroll down to see that post, including a video and song lyrics.)

Today, someone wrote me about it, and included a note about some wall contractor actually hiring illegal immigrants. So I went looking and found the details.

Here is one news report about Golden State Fence Company:

December 15, 2006
Firm Contracted to Build Fence on US-Mexico Border is Fined for Hiring Illegal Workers

One of the firms working on the US-Mexico Border Fence has been fined $5 million for hiring illegal immigrants. This controversy was ironically predicted by comedians such as George Lopez, who jokingly says in his new act, “They want to build a fence along the border to keep out Mexicans, but who’s gonna build it?” Answer: Mexicans.

The Golden State Fence Company will not only pay a major fine, but two of its executives will have to serve jail time for the hirings.

Lou Dobbs also wrote about it:

U.S. Border Fence Built By Illegal Aliens

Comedy routines once again became reality today when a California company agreed to pay a $5 million fine for employing illegal aliens to build the border fence between San Diego and Tijuana.

About a third of Golden State Fence Company’s 750 workers are illegals and the company was repeatedly caught with lots of undocumented workers on the payroll, according to the U.S. Attorney’s Office.

I don’t know if Tom Russell was thinking about Golden State Fence Company when he wrote his song . But maybe he was.

       

For information on how one Pittsburg law firm helps Corporate America scam the H-1B Visa system to avoid hiring Americans, and hire foreigners instead, see here http://www.myephemerae.com/scamming-the-h-1b-visa-system.

Who’s Gonna Build Your Wall (A Song by Tom Russell)
Posted in Advocacy, Commentary, News
Saturday, August 25th, 2007 by James S. Huggins

(Depending on your browser security you settings, may need to click twice to start the video. If you are receiving this via email, or want to open the YouTube page with the video, just click here: http://youtube.com/watch?v=LZkAoosVLkA)

I saw Tom Russell perform this song the other night on Letterman. It has been rattling around in my head every since. I don’t post it because I agree with it. I post it because it can stimulate discussion.

         

Who’s Gonna Build Your Wall
by Tom Russell

I got 800 miles of open border
Right outside my door
There’s minutemen in little pickup trucks
Who declared their own dang war

Now the government wants to build a barrier
Like old Berlin, 8 feet tall
But if Uncle Sam sends the illegals home
Who’s gonna build the wall

Who’s gonna build your wall, boys
Who’s gonna mow your lawn
Who’s gonna cook your Mexican food
When your Mexican maid is gone

Who’s gonna wax your floors tonight
Down at the local mall
Who’s gonna wash your baby’s face
Who’s gonna build your wall

Now I ain’t got no politics
So don’t lay that rap on me
Left-wing, right-wing, up-wing, down me [?]
I see strip malls from sea to shining sea

It’s the fat cat white developer
Who’s created this whole damn squall
It’s a pyramid scheme of dirty jobs
And who’s gonna build your wall

Who’s gonna build your wall, boys
Who’s gonna mow your lawn
Who’s gonna cook your Mexican food
When your Mexican maid is gone

Who’s gonna wax your floors tonight
Down at the local mall
Who’s gonna wash your baby’s face
Who’s gonna build your wall

We’ve got fundamentalist Muslims
We’ve got fundamentalist Jews
We’ve got fundamentalist Christians
That’ll blow the whole thing up for you

But as I travel around this big old world
There’s one thing that I most fear
It’s a white man in a golf shirt
With a cell phone in his ear

Who’s gonna build your wall, boys
Who’s gonna mow your lawn
Who’s gonna cook your Mexican food
When your Mexican maid is gone

Who’s gonna wax your floors tonight
Down at the local mall
Who’s gonna wash your baby’s face
Who’s gonna build your wall

    

Another version - Tom in Performance
http://youtube.com/watch?v=-HFhi7RSNm8 

    

For information on how one Pittsburg law firm helps Corporate America scam the H-1B Visa system to avoid hiring Americans, and hire foreigners instead, see here http://www.myephemerae.com/scamming-the-h-1b-visa-system.

An Interview with … ME!
Posted in Commentary, Personal, Personal Interest, Technology Help
Friday, July 13th, 2007 by James S. Huggins

Tanner Christensen has posted on his Internet Hunger site, the results of an interview he had with me.

 Did I really say that stuff?



 

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